Capabilities
Skills & technology
Grouped the way the work runs — support, infrastructure, agentic systems, and local IT. Open any line for a plain-English breakdown, FAQs, and related guides.
Support & operations
Keep live sites and apps steady — triage, tooling, and post-build care.
- Live site & app support Steady hands on production properties — monitoring signals, calm fixes, and clear handoffs.
- CMS help Content edits, plugin/theme sanity, and publishing workflows that stick after the call ends.
- Incident triage Structured first response: what failed, who is blocked, and the smallest safe next step.
- Agentic AI system support Day-two care for agentic AI systems after launch — chatbots, voice agents, and automation workflows with human judgment in the loop.
- Integrations support Keep forms, payments, SMS, and third-party hooks wired after launch — without turning every ticket into a rebuild.
- Custom application support Post-build care for apps designed and built under a Tabaconda brand — deploy help, hosting stewardship, and day-two support.
Infrastructure
Hosting, edge, storage, and the boring reliability layer.
- VPS hosting Practical VPS stewardship sized for small-business sites, not enterprise theater.
- Containers Containerized services where they help — repeatable deploys without unnecessary complexity.
- CDN and edge CDN, caching, and sensible edge defaults that speed pages and soak up junk traffic.
- NAS / Synology-class storage On-prem and hybrid storage patterns for shops that need local shares, backups, and predictable capacity.
- Backups & restore Scheduled copies you can actually restore — off-box when it matters, tested when practical.
- TLS certificates HTTPS done the unexciting way: automated renewals, clean chains, no mystery expirations.
- DNS Clean records, registrar handoffs, and authentication that improves deliverability.
- Reverse proxy Reverse proxies, static serving, and TLS termination with configs you can read later.
Agentic AI systems
We design and implement agentic AI systems for businesses — integrations, custom app platforms, chatbots, phone receptionists / voice agents, and novel automation use cases.
- Agentic AI implementation Correct setup so agentic systems just work and can improve over time — integrations, chatbots, voice agents, and novel automation on a solid foundation.
- Integrations & custom app platforms Connect CRMs, calendars, payments, and internal tools so agents and staff can take useful actions — not just chat.
- Chatbots & assistant experiences Customer-facing and internal assistants scoped to real workflows, with clear handoff to humans when needed.
- Phone receptionists / voice agents Voice agents that answer, route, book, and capture messages for shops that live on the phone.
- Novel automation use cases Scoped automations that remove busywork — quoting, intake, follow-ups — without promising magic.
Local IT & office systems
Networks, phones, devices, and go-live support that keeps a small shop moving.
- UniFi networking & UniFi Protect Office Wi‑Fi, switching, and UniFi Protect camera setups with tidy documentation for the next visit.
- Microsoft 365 / Google Workspace Workspace setup and migrations at your domain — not hosted email mailboxes.
- Business SIP phone Low-cost inbound number, voicemail-to-email, a full IVR, and custom or AI-generated recordings.
- Apple Mac & iPad environments Macs and iPads configured for real retail and office work — accounts, apps, and sane defaults.
- Windows PC environments Windows desktops and laptops set up for shared shops without the mystery startup junk.
- Printers Drivers, sharing, and the last-mile fixes that stop “it only prints from one computer.”
- Desktop setup New machine imaging, account handoff, and the small defaults that make day one usable.
- Go-live support On-site or remote cutover help when a site, network, or workspace change needs a calm pair of hands.